Frequently Asked Questions
What age is this treat suitable for?
Our freeze-dried chicken treats are suitable for pets of all ages, from kittens and puppies to senior cats and dogs.
How long does delivery take?
Standard UK delivery is free and can take 3–5 business days.
Do you offer returns?
Yes, we want you and your pet to be completely happy with our products. We offer a 30-day return policy on unopened products. Please see our full return policy for details on how to initiate a return.
Where are you based?
We are a proud UK-based company. By choosing our treats, you’re not only giving your pet something healthy and delicious, but also supporting the UK economy and a business that proudly pays its taxes here at home.
Who can enjoy our Clawsy treats?
Clawsy treats are safe and delicious for both cats and dogs.
Is your packaging sustainable?
Our treats are packed in kraft paper with a resealable closure to keep treats fresh. The packaging is biodegradable, recyclable, and made from sustainably managed and recycled fibre — perfect for your pet and the planet.
Is the chicken raw? Could my pet be at risk of salmonella?
Yes our freeze-dried chicken is raw. However, to ensure safety we use irradiation, a process which eliminates any harmful bacteria like salmonella without significantly altering the nutritional profile of the food. Rest assured knowing that Clawsy treats are as safe as they are delicious.
Is this treat suitable for pets with sensitive stomachs or those recovering from illness?
Yes, our treats are perfect for fussy pets. Made with a single ingredient, they’re gentle on the digestive system and have a light, airy texture that’s easy to chew. This makes them the perfect choice for pets with sensitive stomachs, as well as older pets who may need a little extra support.